At jlvs, your privacy matters as much as your gaming experience. This Privacy Policy explains how we collect, use, store, and protect your personal information in full compliance with Philippine law.
Summary: jlvs Casino ("jlvs," "we," "us," or "our") is committed to protecting the privacy and personal data of all users of the jlvs platform. This Privacy Policy is issued in compliance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173), its Implementing Rules and Regulations, and the issuances of the National Privacy Commission (NPC). By registering an account or using the jlvs platform, you consent to the practices described in this Policy.
1.1 This Privacy Policy applies to all personal data collected by jlvs through its website at jlvs.org, its mobile platform, customer support channels, and any other touchpoints through which you interact with jlvs.
1.2 jlvs takes its obligations as a personal information controller seriously. We process personal data only for legitimate, specified, and explicit purposes, and we implement appropriate technical and organizational measures to safeguard the data entrusted to us by our players across the Philippines — from Manila and Makati to Cebu, Davao, and Quezon City.
1.3 This Policy should be read alongside our Terms & Conditions and Responsible Gaming Policy, which together govern your relationship with jlvs.
2.1 jlvs Casino operates as the personal information controller in respect of all personal data collected through the jlvs platform. As controller, jlvs determines the purposes and means of processing your personal data.
2.2 jlvs is registered with and operates under the regulatory oversight of the Philippine Amusement and Gaming Corporation (PAGCOR). Our data processing activities are conducted in accordance with PAGCOR's data governance requirements and the NPC's guidelines.
2.3 For all data privacy inquiries, requests, and complaints, you may contact our designated Data Protection Officer (DPO) using the contact details provided in Section 14 of this Policy.
3.1 jlvs collects personal data through various means, including account registration, identity verification, gameplay activity, payment transactions, and customer support interactions. The categories of personal data we collect include:
4.1 jlvs processes your personal data for the following specific, legitimate purposes:
5.1 jlvs processes your personal data on the following legal bases under the Data Privacy Act of 2012:
6.1 jlvs does not sell your personal data to third parties for commercial purposes. We may share your personal data with the following categories of recipients only to the extent necessary for the stated purposes:
6.2 All third-party service providers engaged by jlvs are required to implement data protection measures consistent with the Data Privacy Act of 2012 and are prohibited from using your data for any purpose other than providing services to jlvs.
7.1 jlvs retains your personal data for as long as your account remains active and for a period thereafter as required by applicable law and regulatory obligations. Specifically:
7.2 Upon expiry of the applicable retention period, personal data will be securely deleted or anonymized in accordance with NPC guidelines on data disposal.
8.1 jlvs implements appropriate technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include:
8.2 In the event of a personal data breach that is likely to result in harm to affected data subjects, jlvs will notify the NPC within seventy-two (72) hours of becoming aware of the breach, and will notify affected players without undue delay, in accordance with NPC Circular No. 16-03.
Your Role in Security: While jlvs takes extensive measures to protect your data, you also play an important role. Please use a strong, unique password for your jlvs account, enable two-factor authentication where available, and never share your login credentials with anyone.
9.1 Under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by jlvs:
9.2 To exercise any of the above rights, please contact our Data Protection Officer using the details in Section 14. We will respond to all verified requests within fifteen (15) business days, as required by NPC regulations.
10.1 jlvs uses cookies and similar tracking technologies to enhance your experience on the platform, maintain session security, and analyze platform usage. The types of cookies we use include:
10.2 You may manage your cookie preferences through your browser settings or through the jlvs cookie consent tool. Please note that disabling strictly necessary cookies may affect the functionality of the platform.
11.1 The jlvs platform is strictly restricted to individuals aged 21 years and above. jlvs does not knowingly collect personal data from persons under 21 years of age.
11.2 If jlvs becomes aware that personal data has been collected from a person under 21, we will immediately suspend the associated account, delete the personal data, and report the matter to PAGCOR as required.
11.3 If you are a parent or guardian and believe your child has registered on jlvs, please contact our Data Protection Officer immediately using the details in Section 14 so we can take prompt action.
12.1 jlvs primarily processes and stores personal data within the Philippines. Where it is necessary to transfer personal data to service providers or technology partners located outside the Philippines, jlvs ensures that such transfers are conducted in accordance with the Data Privacy Act of 2012 and NPC guidelines on cross-border data transfers.
12.2 Before transferring personal data outside the Philippines, jlvs will:
12.3 All third-party recipients of your personal data outside the Philippines are contractually bound to process such data only for the purposes specified by jlvs and to implement security measures consistent with Philippine data protection standards.
13.1 jlvs reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. The "Last Updated" date at the top of this Policy will be revised accordingly.
13.2 Where changes are material — meaning they significantly affect your rights or how we process your personal data — jlvs will notify registered players via email or a prominent notice on the platform at least seven (7) days before the changes take effect.
13.3 Your continued use of the jlvs platform following the effective date of any amendment constitutes your acknowledgment of the updated Privacy Policy. We encourage you to review this Policy periodically to stay informed about how jlvs protects your data.
14.1 If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal data by jlvs, please contact our designated Data Protection Officer:
14.2 If you are not satisfied with our response to your data privacy concern, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines. The NPC is the government body responsible for administering and implementing the Data Privacy Act of 2012.
NPC Contact: The National Privacy Commission can be reached through their official government channels. jlvs fully cooperates with all NPC investigations and inquiries.
We go beyond legal compliance — your data security is built into every layer of the jlvs platform.
All data transmitted between your device and jlvs is protected by SSL/TLS encryption. Your personal and financial information is never sent in plain text.
jlvs fully complies with the Philippine Data Privacy Act of 2012 and all NPC issuances, giving you enforceable rights over your personal data.
jlvs has a designated Data Protection Officer who oversees all privacy matters and is your direct point of contact for data rights requests.
jlvs never sells your personal data to third parties for marketing or commercial purposes. Your information stays within the jlvs ecosystem.
Our platform undergoes regular independent security audits and penetration testing to identify and address vulnerabilities before they can affect you.
Access, correct, or request deletion of your data at any time. Manage your marketing preferences and cookie settings directly from your account dashboard.
jlvs Casino is strictly for players aged 21 and above. We collect age verification data to enforce this requirement and protect minors. If you are struggling with your gaming habits, our responsible gaming tools are available to help you stay in control.
Gambling is addictive. Know when to stop. Visit our Responsible Gaming page for support.
Now that you know how we protect your data, sign in and enjoy a secure gaming experience with GCash deposits from ₱100.
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